IEG CLIENT SURVEY 2023 - Key Findings - October 23, 2023

Number of Positive Responses in 2022 and 2023 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 Questions: How aligned are IEG evaluations with the WBG’s strategic priorities? To what extent do you think IEG's work in the past 12 months influenced the effectiveness of WBG activities? 4 Influence on WBG Activities Over time Trend in positive perception of IEG influence continues. [...] External 2023 value Staff 2023 value Board 2023 value Positive change from 2022 Negative change from 2022 6 Quality & Utility of IEG Products Overall high appreciation of IEG work quality, with Board most satisfied Perception of Evaluation Quality (% satisfied) External Staff Board Note: Each bubble in the graph represents one aspect of evaluation design. [...] 11 Usefulness of IEG products for the design or supervision of an operation Do you read IEG reports to learn about project design? Significant share of respondents have no Are IEG products useful for the design or supervision Yes opinion on product of an operation? 17% usefulness, driving overall low results on usefulness Don't No know 83% 15% Yes No 71% 14% Yes 49% No 51% 12 Design of a specific. [...] products/services 16 In the past 12 months how did you become aware of IEG evaluation activities? Newsletter and websites remain the most common means of contact for staff IEG WEBSITE 2023 Positive change from 2022 WBG WEBSITE Negative change from 2022 IEG EMAIL NEWSLETTER IEG LAUNCH EVENT IEG'S WORKSHOP/BBLS SOCIAL MEDIA PARTICIPATED IN EVALUATION REVIEWED IEG PRODUCT REFERENCED IN ANOTHER PAPER. [...] REFERENCED IN ANOTHER PAPER For externals, newsletter, HEARD FROM COLLEAGUE/FRIEND IEG website and social IEG WEBSITE media main forms of WBG WEBSITE IEG EMAIL NEWSLETTER contact IEG LAUNCH EVENT IEG'S WORKSHOP/BBLS SOCIAL MEDIA External PARTICIPATED IN EVALUATION Board REVIEWED IEG PRODUCT Positive change from 2022 REFERENCED IN ANOTHER PAPER Negative change from 2022 HEARD FROM COLLEAGUE/FRIEND.