cover image: Diversity, Inclusion and Belonging strategy

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Diversity, Inclusion and Belonging strategy

15 Apr 2024

Diversity, Inclusion and Belonging Diversity, Inclusion and Belonging strategy Acknowledgement Uluru Statement Contents of Country from the Heart Acknowledgement of Country 2 AFCA acknowledges the Traditional Custodians of this land and we pay our AFCA accepts the invitation of the Uluru Statement from the Heart. [...] We use this approach to deliver better outcomes but we recognise that we must challenge ourselves to improve and meet to ensure we have genuine inclusion and accessibility for all our employees to understanding the work and action required to achieve genuine diversity for the customers and communities we serve. [...] As the customers and communities we serve, and I am confident that the Nations peoples, our people, and our wider stakeholder network; and you will see in the plan, we will improve the policies we have, how we recruit diversity of thought, distinct perspectives and different backgrounds of our AFCA plays an important role in the community. [...] 4 Diversity, Inclusion and Belonging Message from the Chief Ombudsman and Chief Executive Officer Message from the Deputy Chief Ombudsman Diversity, Inclusion and Belonging 5 AFCA’s culture story Our definitions Our People for Purpose culture embraces our people and the people we serve: the Australian community, consumers and small business, and members. [...] Fair and independent Our approach Our teams are Inclusion is human- empowered and Honest and respectful centred take ownership Inclusion is the achievement of a work culture in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to AFCA’s success.

Authors

Australian Financial Complaints Authority

Pages
9
Published in
Australia