Stakeholder Engagement Plan (SEP) Generating Growth Opportunities and Productivity for Women Enterprises Project (P176747) (English)

Table of Contents

• EXECUTIVE SUMMARY 6
• 1 INTRODUCTION 20
• 1.1 Background 20
• 1.2 Project Description 22
• 1.2.1 Project Development Objective (PDO) 22
• 1.2.2 PDO Level Indicators 22
• 1.3 Project Components 22
• 1.4 Project Beneficiaries 23
• 1.4.1 Project Location 25
• 1.5 Potential Environmental and Social Risks and Impacts of the Project 25
• 2 LEGAL AND POLICY FRAMEWORK 27
• 2.1 The National Legal and Policy Framework 27
• 2.2 The World Bank Environmental and Social Framework 30
• 3 THE GROW STAKEHOLDER ENGAGEMENT PROGRAM 32
• 3.1 Principles of Stakeholder Engagement 32
• 3.2 Purpose and Objectives of Stakeholder Engagement Plan 33
• 3.3 Scope of the Stakeholder Engagement Plan 34
• 3.4 Stakeholder Engagement Methods 34
• 3.5 Stakeholder Engagement Done During Project Preparation 35
• 3.6 Stakeholder Engagement Done During SEP Preparation 43
• 3.7 Stakeholder Identification, Mapping, and Analysis 52
• 3.7.1 Stakeholder Analysis: Power -Interest Grid 69
• 3.8 Stakeholder Engagement Plan 70
• 3.8.1 Consultations with project affected communities/people 88
• 3.8.2 Consultations with Vulnerable or Marginalized Individuals or Groups 92
• 3.8.3 Identification of Vulnerable / Marginalized Stakeholders 93
• 3.8.4 Taking into Account Vulnerable / Marginalized Stakeholders 95
• 4 GRIEVANCE REDRESS MECHANISM 96
• 4.1 What is a Grievance? 96
• 4.2 What is a Grievance Redress Mechanism? 96
• 4.3 The GROW Project GRM 96
• 4.3.1 Principles of the GROW Project GRM 96
• 4.3.2 Objectives the GRM 97
• 4.3.3 Scope of the GRM 97
• 4.3.4 Anticipated Grievances 97
• 4.3.5 Responsibility for Grievance Management 98
• 4.3.6 Tiers of GROW Project GRM 99
• 4.4 Other Entities to Establish GRMs/GRCs 101
• 4.4.1 Makerere University Business School 101
• 4.4.2 Participating Financial Intermediaries (PFIs) 102
• 4.4.3 Providers of Trade /Sector Specific Skilling 102
• 4.4.4 Hosting Organizations for Work Based Leaning 102
• 4.4.5 Grantees and Loanees 103
• 4.4.6 Refugee Hosting Districts (RHD) and Refugee Resettlements 103
• 4.4.7 Contractors 104
• 4.5 The Grievance Value Chain 105
• 4.5.1 Uptake of Grievances 105
• 4.5.2 Grievance Screening 108
• 4.5.3 The Grievance Resolution Process 108
• 4.5.4 Implementation of the Agreed Actions 108
• 4.5.5 Closure of Grievances 109
• 4.5.6 Grievances of a Criminal Nature 109
• 4.5.7 Grievance Monitoring and Data Base 110
• 4.5.8 Feedback to complainants and other stake 110
• 4.6 Disclosure of the GRM by MGLSD and PSFU 110
• 4.6.1 Disclosure of GRM by Other Implementers 111
• 4.6.2 World Bank Grievance Redress System 111
• 5 RESPONSIBILITIES FOR IMPLEMENTING THE SEP 113
• 5.1 Overall Responsibility 113
• 5.2 Other Duty Bearers in Implementation of the SEP 114
• 6 RESOURCES FOR IMPLEMENTING THE SEP 115
• 6.1 Budget for Implementing the SEP 115
• 7 MONITORING AND REPORTING 117
• 7.1 Involvement of Stakeholders in Monitoring Activities 117
• 7.2 Reporting to MGLSD and PSFU PITs 117
• 7.3 Monitoring indicators for the SEP 117
• 7.4 Reporting Back to Stakeholder Groups 118
• 8 DISCLOSURE OF THE SEP 119
• ANNEX 1: GRIEVANCE REGISTRATION FORM 120
• ANNEX 2: GRM LOG / REGISTER 122
• ANNEX 3: MINUTES DURING PREPARATION OF GROW PROJECT 123
• ANNEX 4: SAMPLE CODE OF CONDUCT 145
• ANNEX 5: SEP IMPLEMENTATION SCHEDULE AND BUDGET FOR THE PROJECT IMPLEMENTATION 148
• ANNEX 6A: STAKEHOLDERS MET DURING SEP PREPARATION - CENTRAL REGION 161
• ANNEX 6B: STAKEHOLDERS MET DURING SEP PREPARATION – WESTERN REGION 171
• ANNEX 6C: STAKEHOLDERS MET DURING SEP PREPARATION – NAMUTUMBA DISTRICT 183
• ANNEX 6D: STAKEHOLDERS MET DURING SEP PREPARATION –NORTHERN RFEGION 184
• ANNEX 6E: FEEDBACK FROM STAKEHOLDERS MET DURING SEP PREPARATION 197