Stakeholder Engagement Plan (SEP) - Sustainable Integrated and Safe Road Infrastructure Project - P502979 (English)

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Table of Contents

• Borrowing Agency 1
• 9272024 1
• 1 INTRODUCTION and PROJECT DESCRIPTION 5
• 1.1 Project context 5
• 1.2 Brief Project description 5
• 1.3 Summary of Potential Environmental and Social Impacts 11
• 1.4 Population in the tentative locations 11
• 1.4.1 Settlements in the vicinity of the Project location M18 Brod na Drini Hum sub-component 1.1 12
• 1.5 Project Implementation Arrangements 12
• 2 PURPOSE AND OBJECITVES OF THIS SEP 13
• 3 REGULATIONS AND REQUIREMENTS 14
• 3.1 National Requirements 14
• 3.2 World Bank Requirements 15
• 4 PREVIOUS STAKEHOLDER ENGAGEMENT 17
• 4.1 Summary of Stakeholder Engagement Done During Project Preparation 17
• 5 STAKEHOLDER DEFINITION AND IDENTIFICATION 18
• 5.1 Introduction 18
• 5.2 Definition and Identification 18
• 5.3 Disadvantaged Vulnerable Individuals and Groups 22
• 5.4 Gender Analysis Actions and Indicators 23
• 5.5 Stakeholder Expansion 25
• 6 STAKEHOLDER ENGAGEMENT PROGRAM 26
• 6.1 Purpose of the Stakeholder Engagement Program 26
• 6.2 Information Disclosure 26
• 6.3 Planned Stakeholder Engagement Activities 28
• 6.4 Proposed Strategy to Incorporate the View of Vulnerable Groups 33
• 6.5 Disclosure and consultations of SEP 33
• 7 GRIEVANCE REDRESS MECHANISM 34
• 7.1 Grievance and feedback admission channels 34
• 7.2 Processing of grievances 35
• ATTENTION XXXXX SOCIAL SPECIALIST AT PIU GRM FOCAL POINT PUTEVI REPUBLIKE SRPSKE ADDRESS TRG REPUBLIKE SRPSKE 8 BANJA LUKA PHONE 387 051334-500 FAX 387 051334-545 E-MAIL INFOPUTEVIRS.COM 35
• 7.3 Acknowledgment and follow-up investigation and action 36
• 7.4 Grievance resolution and complainant satisfaction 36
• 7.5 Feedback and grievance monitoring and analysis 36
• 7.6 World Banks Grievance Redress System GSM 36
• 8 IMPLEMENTATION ARRANGEMENTS AND RESOUCES 38
• 9 SEP MONITORING AND REPORTING 40
• 9.1 Reporting back to stakeholders groups 40
• 9.2 Monitoring Reports during Construction 40
• 10 ESTIMATED BUDGET 42
• 11 ANNEXES 43
• 11.1 Annex A. Project Grievance Form 43
• 11.2 Annex B. Format table for documenting stakeholder engagement 44
• 11.3 Annex C Template to Capture Consultation Minutes 45
• Stakeholder Group or Individual 45
• Summary of Feedback 45
• Response of Project Implementation Team 45
• Follow-up ActionNext Steps 45
• 11.4 Annex D Example of a SEP Budget Table 45
• Budget categories Quantity Unit costs 45
• Times Years Total costs Remarks 45
• 1. Estimated Staff salaries and related expenses 45
• 1a. E.g. Communications consultant 45
• 1b. E.g. Travel costs for staff 45
• 1c . E.g. Estimated salaries for Community Liaison Officers 45
• 2. Consultations Participatory Planning Decision-Making Meetings 45
• 2a. E.g. Project launch meetings 45
• 2b. E.g. Organization of focus groups 45
• 3. Communication campaigns 45
• 3a. E.g. Posters flyers 45
• 3b. E.g. Social media campaign 45
• 4. Trainings 45
• 4a. E.g. Training on socialenvironmental issues for PIU and contractor staff 45
• 4b. E.g. Training on Gender-Based Violence GBV for PIU and contractor staff 45
• 5. Beneficiary surveys 45
• 5a. E.g. Mid-project perception survey 45
• 5b. E.g. End-of-project perception survey 45
• 6. Grievance Mechanism 45
• 6a. E.g. Training of GM committees 45
• 6b. E.g. Suggestion boxes in villages 45
• 6c. E.g. GM communication materials 46
• 6d. E.g. Grievance investigationssite visits 46
• 6e. E.g. GM Information System setting up or maintenance 46
• 6f. Other GM Logistical Costs 46
• 7. Other expenses 46
• 7a. 46
• TOTAL STAKEHOLDER ENGAGEMENT BUDGET 46
• Note Salary costs can be indicative 46
• 11.5 Annex E Sample Table Monitoring and Reporting on the SEP 46
• Key evaluation questions 46
• Specific Evaluation questions Potential Indicators Data Collection Methods 46
• 11.6 Annex F Project Components 47